How Kiki sends auto-replies
Configure when Kiki responds to brands without checking with you first.
Last updated: May 14, 2026
Quick steps
- 1
Open trust rules
Vault → Trust rules → Add rule.
- 2
Pick a trigger
Sender, subject keywords, or offer amount.
- 3
Pick an action
Reply, decline, escalate, or route.
- 4
Review in audit log
Inbox → Auto-handled to see Kiki's outgoing replies.
Auto-replies are governed by your trust rules. Without rules, Kiki always drafts and waits for your approval.
Common auto-reply patterns
- Auto-decline gifting — any email offering product-only compensation gets a polite no.
- Auto-acknowledge — every new brand pitch gets a 'thanks, reviewing' reply within 5 minutes.
- Auto-decline below threshold — anything under your minimum rate gets declined with a counter-rate.
- Auto-route by category — beauty pitches go to one folder, food to another.
Setting it up
Vault → Trust rules → Add rule. Pick a trigger (sender, subject, offer amount) and an action (reply with template, decline, escalate).
Tone
Auto-replies use your Voice profile so they don't sound robotic. Update tone in Vault → Voice.
Audit log
Every auto-reply is logged. Inbox → Auto-handled shows exactly what Kiki sent and to whom.
Related questions
Was this helpful?
Still didn't answer your question?
Email support